Trusted Consulting & AI Partner for SMEs Across Asia
Human Expertise. AI Powered Growth.
Helping SMEs, Agency Leaders and Financial Professionals grow Sales, Talent and Performance.
30+ years of business and human performance experience across Singapore, Malaysia, Hong Kong and Southeast Asia, now powered by AI.
What We Offer
Our Three Engines: Performance, Talent and AI Growth Solutions Built for SMEs and Agency Leaders
Insurance Coaching
MDRT-focused frameworks, mental toughness training, and DISC-based coaching that sharpen prospecting, objection handling, and closing skills, built from decades of real production experience, not theory.
Recruitment Services
A specialised elite profiling system, developed with a psychologist, that helps agency leaders attract and retain the right talent. Paired with Ben's 2-in-1 training-and-recruitment approach built specifically for the insurance industry.
Leadership Development
DISC profiling and Mental Toughness programmes for agency leaders and management, designed to sharpen leadership effectiveness, close generational gaps, and support productivity, recruitment, and retention across the team.
AI Services
TKC AI 360, one AI ecosystem covering sales, recruitment, engagement, performance, and growth, built for SMEs and agencies who want real results, not just another tool to figure out.
Meet Ben Lam
Business Growth Strategist & Coach
Ben Lam has spent over three decades at the forefront of the financial services industry, as an advisor, agency director, and today, as a dedicated coach and strategist for the next generation of insurance professionals and SME leaders.
A multiple-time MDRT (Million Dollar Round Table) achiever, Ben was recognised as a Top Agent and Top Agency Leader in his early career, and has since gone on to develop countless Star Club, Quality Club, and MDRT achievers across agencies in Singapore, Malaysia, Hong Kong, Vietnam, and Indonesia. His approach is direct, empathetic, and firmly results-oriented.
Ben Inspires The Known Consulting
Certified Mental Toughness Coach/Facilitator (USA)
Certified Gallup Strengths Coach
Certified DISC Coach
30+ Years Experience
Why Partner With Us
The Known Advantage
30+ Years Industry Experience
Deep domain knowledge earned through three decades at the frontline of the financial services industry, from top-producing advisor to agency director.
MDRT-Level Track Record
A multiple-time MDRT achiever himself, Ben has developed Star Club, Quality Club, and MDRT producers across agencies in Singapore, Malaysia, Hong Kong, Vietnam, and Indonesia.
Personalised Mentorship
Every coaching engagement is tailored to your unique strengths, goals, and market position, never a one-size-fits-all script.
Extensive Industry Network
Trusted by leading insurers and institutions including AIA, Great Eastern, Prudential, Manulife, Etiqa, and Workforce Singapore.
Holistic Growth Approach
Coaching built on Gallup-Certified Strengths methodology and DISC profiling develops not just sales skills, but mindset, leadership, and professional identity.
Results-Driven Methodology
A structured, results-based approach reflected in consistently high training scores, averaging 9.7/10 for participant recommendation.
Client Stories
What Our Clients Say
“I would rate it 9/10! It was a very good and insightful session. I enjoyed most of it actually, but the Mind to Mind Communication was great.”
– Janice
January 2026
“I like the Mind to Mind communication. This is something that I always overlook when I conduct my appointments. I will rate today’s workshop 7.5/10. It was insightful and refreshing in helping to build my advisory work moving forward. Thank you.”
– Fred
January 2026
“This workshop was very timely. I initially expected it to be brief and largely touch-and-go in nature. However, Ben proved otherwise. He was engaging and inclusive throughout the session, ensuring that everyone understood the concepts being delivered.
The content shared was highly relatable and practical, and the pace of the masterclass was well-managed and comfortable, allowing for effective learning and reflection. The topic that stood out to me most was the 3Ds.
I particularly valued the clear breakdown and explanation of why it is more effective to begin with setting standards rather than focusing solely on goals, as well as how the 3Ds are interconnected and work together in practice. I would rate today’s workshop 9/10.”
– Cheryl
January 2026
GALLERY
Moments of Growth
Ready to Build Your Next Stage of Growth?
Whether you want to increase sales, recruit stronger talent, improve team performance or bring AI into your business, let us find where your biggest growth opportunity lies.